To execute the company’s sales strategies by managing assigned key accounts, building strong customer relationships, and achieving defined sales targets. The Key Account Executive plays a vital role in expanding product awareness, driving business growth, and delivering outstanding customer service within the assigned area.
Sales & Target Achievement
- Achieve or exceed assigned sales targets for specific products in the designated territory or accounts.
- Ensure implementation of monthly and quarterly activity plans to support target delivery.
Key Account Management
- Maintain and grow relationships with assigned key accounts, acting as the primary point of contact.
- Ensure proper documentation of all key account activities and maintain updated customer files.
- Support the execution of commercial agreements and promotional initiatives.
Market Intelligence
- Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends.
- Monitor competitor performance and suggest strategic actions to improve market positioning.
Customer Relationship Management
- Develop trust-based relationships with healthcare professionals, purchasing stakeholders, and institutional decision-makers.
- Respond to customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty.
Reporting and Forecasting
- Submit accurate and timely reports on sales performance, account status, and field activities.
- Assist in forecasting demand and provide feedback to support sales planning and inventory control.
Team Collaboration
- Collaborate with the wider sales and marketing team to align on goals and campaigns.
- Support field activities, conferences, and promotional events when required.
Compliance and Resource Utilization
- Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations.
- Optimize the use of company-provided tools and resources to maximize customer engagement and business impact.
- Key Competencies
- Good understanding of the healthcare and pharmaceutical market in Saudi Arabia.
- Commercially driven with a focus on achieving measurable outcomes.
- Strong interpersonal skills and customer-centric mindset.
- Ability to analyze territory and account data to identify opportunities.
- Self-motivated, organized, and capable of managing multiple accounts effectively.
- Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, Veeva).
- Eligibility criteria for the Assessment
- Minimum of 3 years’ experience (at Jamjoom Pharma or combined with external) with a minimum of 95% achievement throughout that period.
- Strong ability to build and maintain client relationships.
- Effective communication, negotiation, and presentation skills in both English and Arabic.
- Demonstrated ability to meet or exceed sales targets.
Thank You and Best of Luck
