Position – Sales Supervisor
Location – Dubai, UAE
Role Purpose:
The Sales supervisor is accountable for the achievement of the agreed sales projection within the assigned area/territory. To lead a team of field force sales professionals to achieve their sales targets. To ensure a long-term partnership with customers and key opinion leaders. Follow up the implementation of sales strategies to ensure profitable achievement and sales growth.
Key Responsibilities
Sales Performance & Business Delivery
- Achieve the agreed sales objectives and market share targets for the assigned territory.
- Execute sales activities and initiatives necessary to deliver business objectives.
- Participate in sales forecasting, business planning, and resource allocation.
- Continuously monitor sales performance and take corrective actions to address gaps and maximize opportunities.
- Ensure effective execution of brand strategies, promotional campaigns, and commercial initiatives.
Team Leadership & People Development
- Lead, motivate, and develop a team of Medical Representatives to achieve individual and team objectives.
- Foster a high-performance culture and cultivate a winning team attitude.
- Conduct regular field coaching sessions and provide constructive performance feedback.
- Develop and monitor Individual Development Plans (IDPs) for team members.
- Support talent development, succession planning, and employee engagement initiatives.
Field Force Effectiveness
- Monitor sales force productivity through visit plans, field coaching reports, and performance dashboards.
- Ensure effective territory management and customer coverage.
- Review business reports and sales activities to identify opportunities for improvement.
- Maintain high standards of execution and accountability within the team.
Customer & Stakeholder Management
- Build and maintain strong relationships with healthcare professionals, customers, and Key Opinion Leaders (KOLs).
- Implement customer-centric strategies to enhance customer satisfaction and loyalty.
- Collaborate effectively with cross-functional teams to support business objectives.
- Represent the company professionally and strengthen its reputation in the market.
Market Intelligence & Business Development
- Monitor market trends, customer needs, and competitor activities.
- Provide timely market feedback and recommend appropriate actions and business opportunities.
- Identify and capitalize on new business opportunities to expand market presence and drive growth.
- Support the launch and growth of new products and strategic initiatives within the territory.
Compliance & Governance
- Ensure full compliance with company policies, SOPs, ethical standards, and regulatory requirements.
- Maintain accurate and timely business reports and documentation.
- Promote a culture of integrity, accountability, and compliance within the team.
- Serve as a role model by demonstrating leadership, professionalism, and company values.
Qualifications & Experience
- Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related healthcare discipline.
- Minimum 5 years of experience in the pharmaceutical industry.
- Minimum of 3 years of relevant experience in the UAE is required.
- Proven track record of consistently achieving or exceeding sales targets.
- Previous experience in team leadership, coaching, or mentoring is preferred.
